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I'M STUCK, HOLLY!
I NEED YOUR HELP!

No worries! I'm here to help. However, I ask that you please read through this page to see if you can get a solution to your problem first.

My office hours are Monday through Friday from 10 a.m. to 4 p.m. MST and I'm off weekends and holidays. Please allow up to a 48 hour response to some questions (most times much earlier). By reviewing the solutions below we can save you a lot of time!

Common Solutions to Common Questions

Be sure to expand each question/issue to review possible solutions. We do our best to update these frequently. Please look for an answer before submitting a ticket as it will save you lots of time!

GENERAL

SHOPPE RELATED ISSUES

IPAD LETTERING RELATED ISSUES

DIGITAL PLANNING RELATED ISSUES

WORKSHOP RELATED ISSUES

I've read everything above, and I still need help!

Before you submit a ticket, carefully review the FAQs above. Most likely your solution is there.