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Product Instructions

Updated on February 15, 2021

Here’s how to use our products! Look for the type of product you’re downloading for complete instructions below.

Download Issues

If you're having trouble with your email order links, try logging into your shop account and reviewing your order dashboard and downloading from there.

Note About Where Your Files Go When You Download Them

  • All files you purchase from us will go to your Files App in the Downloads folder.
  • Please allow ample time for them to complete the download process. When you don't allow ample time you will encounter file errors trying to unzip or import them. We recommend downloading one item at a time until it completes. This process will go as fast or slow depending on your connectivity to the Internet.

How to find your Files App: swipe down on your iPad home screen and in the search type: Files

Still Having Issues?

  1. Download the file from the store order dashboard rather than your order email.
  2. Close out of all of your apps
  3. Check settings for an iOS update - you may have to pull down to refresh so something shows. If there is, update it. If not, do step 3.
  4. Reboot your device

If those don't work please submit a support ticket to us that is linked to your account.

DIGITAL PLANNING
PROCREATE
SCRAPBOOK
COLORING BOOKS
FONTS

Digital Planning

GoodNotes Stickers

Digital Planners, Notebooks and Bullet Journals

Our planners, notebooks and bullet journals are all PDF files. They have hyperlinks encoded into them and you can import them into any note taking app of your choice. We are not affiliated with note taking apps. Some of the popular ones are:

  • GoodNotes
  • Noteshelf
  • ZoomNotes
  • Notability

To import your planner into your note taking app:

  • Your files will download to your Files App/Downloads Folder
  • If your set is in a zip file (with all the products included in one compressed folder, press it to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate to your PDF files and other files inside.
  • Long press the file name
  • The pop up menu will appear
  • Choose ‘Share’
  • Then, choose ‘Open In’
  • Choose your note taking application
Using PNG Stickers

If you are not using GoodNotes, or you have received PNG files as your stickers, once you unzip them they will be in folders. You can drag and drop them into your planner following the Multitasking feature of iPad OS:

  • We recommend dragging your Files App to your dock.
  • Next, with your Planner file open in the app of your choice, pull up the dock and drag the Files App to the side of your screen (Multitasking)
  • Locate the sticker folders in the side screen
  • Now you can select them and drag them to your planner on the screen to the left.

For more details, watch our Drag and Drop Method of using stickers video.

GoodNotes 4 Files

When GoodNotes was in Version 4, it would export the files as a .goodnotes.zip extension which always confused people into thinking they needed to unzip the file. You don’t have to do that. You would import the file as is into GoodNotes. Some of our older listings in the store are still GoodNotes 4 files. Please carefully review the file extension first.

However, when iPad OS came out in January 2020, pressing on a .zip file it will automatically unzip files for you. This is great, but means that when you click on a file exported from GoodNotes via version 4 it wants to unzip it.

For all GoodNotes Sticker files (even the .goodnotes.zip files from Version 4):

  • Your files will download to your Files App/Downloads Folder
  • If your set is in a zip file (with all the products included in one compressed folder, press it to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate to your GoodNotes file.
  • Long press the file name
  • The pop up menu will appear
  • Choose ‘Share’
  • Then, choose ‘Open In’
  • And you can open this file in GoodNotes

Procreate

Brushes Install

Our Brushes for Procreate will be in a zip file. If they aren't or you have unzipped them they will be a .brushset file. That means that all brushes in that set are in one file together.

  • Your files will download to your Files App/Downloads Folder
  • If your set is in a zip file (with all the products included in one compressed folder, press it to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate your files included in the purchase.
  • Locate the .brushset file
  • Press on the file and it will automatically import into Procreate
  • You won't see it most likely until you go into Procreate and create a new canvas and open the brushes palette. These appear at the top of the palette.
Procreate Files Such as Our BuJo Starter Packs

These files are saved as .procreate extension, meaning they can be opened only in Procreate.

  • Your files will download to your Files App/Downloads Folder
  • If your set is in a zip file (with all the products included in one compressed folder, press it to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate your files included in the purchase.
  • Locate the .procreate file
  • Press on the file and it will automatically import into Procreate
  • Sometimes this will automatically open the file, sometimes it will go to the gallery in Procreate as the first canvas piece that you will need to open to modify.

Digital Scrapbooking

It’s imperative that your device and internet connection stay active. Scrapbooking files are very large and need plenty of time to download. Please make sure your completed purchase file size matches the product listing file size indicated in the description. If not, then your file has not completed downloading. Please allow ample time for it to do this, especially larger files.

  • Your files will download to your Files App/Downloads Folder
  • Scrapbooking files come in multiple zip files to make the file downloads more manageable. Press each zip file to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate your files included in the purchase.
  • Watch one of our videos to see how easy it is to scrapbook using Procreate.

Coloring Books

It’s imperative that your device and internet connection stay active. Coloring Book files are very large and need plenty of time to download. Please make sure your completed purchase file size matches the product listing file size indicated in the description. If not, then your file has not completed downloading. Please allow ample time for it to do this, especially larger files.

  • Your files will download to your Files App/Downloads Folder
  • Press each zip file to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate your files included in the purchase.
  • For PDFs you can print them on your home printer to color.
  • For the PNGS, create a new 8.5 x 11 inches and 300 DPI canvas in Procreate. Then, click the Add File menu item and locate the PNG you wish to color from the Files App/Downloads Folder. Follow our coloring tutorial here.

Fonts

  • Your files will download to your Files App/Downloads Folder
  • Press each zip file to unzip and then let the folder sync to your iCloud. Once complete you can open the folder and navigate your files included in the purchase.
  • For font installation using Any Font and Procreate, watch our video here (please skip the unzipping portion as you can now unzip directly in iPad OS as of January 2020.)