Save money every month by joining the Pixel Pack. Your digital planner membership gives you access to the items you’re already buying at a much lower price. Plus you get our entire library of exclusive sticker/embellishment packs launched each month as a member that you can’t get anywhere else.
What does it cost to join the Pixel Pack?
We have a monthly and annual membership option. When you pay for 12 months up front you get a significant discount along with a 20% discount on all Pixel Planners in our shoppe. Scroll down to see our current plan pricing. Our Monthly Plan requires a 3-month commitment up front. Then you are billed for each month after the 3 months.
Can I cancel?
Yes, you can cancel at any time. However, we do not pro-rate or provide refunds if your membership billing was processed and you choose to cancel after the fact. It's your responsibility to create a reminder on your calendar to cancel ahead of your billing date to avoid a continuation. If you cancel out of the Monthly plan before the next launch you won't get the next launch. Your membership will end just before that.
How do I cancel?
How do I access the included items?
Once you join a membership option (annual or monthly) you will need to make sure you are logged into your shoppe account by clicking on My Shoppe Account at the top of the screen and then locate the Membership section of your dashboard. Prior month collections are expired each month on a new launch day and you only receive the new months going forward until you cancel. You can follow the Membership Welcome page from there to see the current month's products with links. You will then be able to add those items to your cart and checkout with no charge. The reason it operates this way is so that you can access your downloads from your account even after you cancel, including any updates we make to files if needed. You can also click on DISCOUNTS to see the products you can add to your cart at no charge for that calendar month.
What is the value of items?
Each month you get our newly launched official Pixel Planner monthly stickers collection of over 600 stickers, our bujo procreate pack, and the exclusive sampler pack and bonus covers and stylus stickers just for members only. These expire each new launch day so you need to get your set before the first Thursday of each month. Exclusive Packs stay up every month NO MATTER when you join! When you sign up for our Annual membership you also get a 20% on all Pixel Planners in the shop. So the value is well over $25 worth of digital planner products each month.
How do I use my discount?
As a member, the discount for your membership plan automatically applies at checkout as long as you are logged into your account. Eligible items will show as $0 in your cart. Annual members can also see Pixel Planners for 20% off in the DISCOUNT section of the MEMBERSHIP area of your dashboard when logged in to your shoppe account. We cannot provide refunds after you checkout so make sure this shows at checkout first. If you have issues use our support ticket system so we can assist you first.
What else do we get?
From time to time we send free goodies to our members via our Membership Welcome page that you can click on in the MEMBERSHIP section. Be sure to scroll down each time you visit that page to see what's new for you to download free.
How do we know when new items are released?
We launch new sets every first Thursday of the month at 1 p.m. MST. Plus we'll send you an email to remind you to get your goodies! We disable the current membership items at the end of the month before the next launch so don't delay getting them! These items will expire and you don't get access to past collections. Our Exclusive Packs stay in the library for at least the last 6 months.